Terms & Conditions

Privacy Policy

These Terms & Conditions govern your access to and use of the Bodhi House online store at https://www.bodhihouse.in/ (“Website”) and apply to all purchases made through the Website.

In these Terms & Conditions, “Bodhi House”, “Bodhi”, “we”, “us”, and “our” refer to Bodhi House, and “you” and “your” refer to any person accessing the Website or purchasing products from us.

By accessing the Website, placing an order, or purchasing a product from us, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the Website or place an order.

Our online store is hosted on Shopify, which provides the e-commerce platform through which we offer our products and services.

USE OF THE WEBSITE

You agree to use the Website only for lawful purposes and in accordance with these Terms & Conditions.

We reserve the right to modify, suspend, restrict, or discontinue the Website or any part of it at any time, without prior notice.

You are responsible for ensuring that any information you provide to us is accurate, complete, and up to date.

We may restrict or terminate access to the Website where we reasonably believe that these Terms & Conditions have been violated or that the Website is being misused.

PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, colours, dimensions, specifications, and other information displayed on the Website are accurate.

However, slight variations may occur due to photography, screen settings, manufacturing processes, material characteristics, or the nature of the product.

All products are subject to availability.

We reserve the right to modify product details, specifications, designs, availability, or pricing at any time without prior notice.

ORDERS AND ACCEPTANCE

When you place an order through the Website, you are making an offer to purchase the products selected by you.

An order confirmation will be sent to the email address provided by you after your order has been successfully received.

Receipt of an order does not automatically guarantee acceptance. An order will be considered accepted when we confirm the order and are able to process it, subject to product availability and successful payment.

We reserve the right to refuse or cancel an order where:

The product is unavailable or out of stock.
Payment cannot be successfully processed or authorised.
There is an error in pricing, product information, or availability.
The delivery address is not serviceable.
The order appears to be fraudulent, unauthorised, or suspicious.
The product does not meet our quality standards prior to dispatch.
We are otherwise unable to fulfil the order for a legitimate reason.

If an order is cancelled after payment has been received, the applicable amount paid for the cancelled order or product will be refunded in accordance with our Return & Refund Policy.

ELIGIBILITY

By placing an order through the Website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are placing an order on behalf of another person or entity, you confirm that you have the authority to do so.

PRICES AND PAYMENT

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Prices, offers, discounts, and other charges may be changed at any time.

Payment must be successfully completed through the payment methods made available on the Website, unless otherwise agreed or communicated by Bodhi House.

Payments may be processed through third-party payment service providers. By using a payment method, you confirm that you are authorised to use it.

Bodhi House reserves the right to cancel or hold an order where payment is unsuccessful, reversed, disputed, or otherwise not received.

SHIPPING AND DELIVERY

Shipping and delivery of products purchased through the Website are governed by our Shipping Policy.

Delivery timelines, serviceability, dispatch procedures, tracking, courier-related matters, and other shipping-related terms are set out in that policy.

CANCELLATIONS, RETURNS AND REFUNDS

Order cancellations, returns, replacements, refunds, and issues relating to damaged, defective, incorrect, or missing products are governed by our Return & Refund Policy.

Please review that policy before placing an order.

Nothing in these Terms & Conditions is intended to limit any rights available to you under applicable law.

INTELLECTUAL PROPERTY

All content available on the Website, including but not limited to:

Bodhi House name and logo
Product photographs
Product designs
Text and descriptions
Graphics and illustrations
Videos
Website layouts
Other visual and written content

is owned by or licensed to Bodhi House unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any Website content without our prior written permission.

USER CONDUCT

You agree not to:

Use the Website for any unlawful or unauthorised purpose.
Provide false, misleading, or fraudulent information.
Attempt to gain unauthorised access to the Website or its systems.
Interfere with the Website’s operation or security.
Introduce viruses, malicious software, or harmful code.
Copy or reproduce Website content without permission.
Use the Website in a manner that may harm Bodhi House, its customers, or its service providers.

THIRD-PARTY SERVICES

We may use third-party service providers to support the operation of our Website and business, including payment providers, logistics partners, technology providers, analytics services, and communication platforms.

Your interaction with third-party services may also be governed by their own terms and privacy policies.

Bodhi House is not responsible for the independent terms, policies, or practices of third-party service providers.

PRIVACY

Your use of the Website and the personal information you provide to us are governed by our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use it, how it may be shared, and how we protect it.

WEBSITE AVAILABILITY AND ACCURACY

While we make reasonable efforts to maintain the Website and keep its information accurate, we do not guarantee that the Website will always be available, uninterrupted, error-free, or completely current.

We may correct errors, update information, or make changes to the Website at any time.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Bodhi House shall not be responsible for losses, delays, interruptions, or failures caused by circumstances beyond our reasonable control, including technical failures, internet disruptions, courier delays, natural events, government restrictions, or other unforeseen circumstances.

Nothing in these Terms & Conditions excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable law.

CHANGES TO THESE TERMS

Bodhi House may update these Terms & Conditions from time to time.

Any changes will be posted on this page along with the updated “Last Updated” date.

You are encouraged to review these Terms & Conditions periodically. Your continued use of the Website or placement of an order after changes have been posted constitutes your acceptance of the updated terms, to the extent permitted by applicable law.

GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with the Website, products, or these Terms & Conditions shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.

SEVERABILITY

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain in effect to the extent permitted by applicable law.

ENTIRE AGREEMENT

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the terms governing your use of the Website and purchase of products from Bodhi House.

These policies should be read together. Where a specific policy addresses a particular matter, that policy will govern that matter, subject to applicable law.